Terms of use

Bubble Hotels

AGREEMENT BETWEEN THE USER AND BUBBLE HOTELES


1. General

Welcome to the bubblehoteles.com website (the "Website"). The terms "we", "us", "us", "our", "bubblehoteles" refer to Arrancamos fuerte, SL, whose offices are located at Av. Pineda 87B, 08860 Castelldefels, Barcelona (Spain), a company private limited liability company (Limited Company) incorporated in accordance with the laws of Spain and registered in the commercial registry of Barcelona on 12/21/2020, registration number 1, volume 47580, folio 44, section, sheet 556185, and with tax identification number B02882694. You may access our website, any bubblehoteles application for mobile phones or tablets or any other bubblehoteles function or platform (collectively, the "Platform") upon your acceptance, without modification, of all the terms, conditions and notices set forth below (collectively, the "Terms"). We recommend that you print a copy of these Conditions for any subsequent reference. Please read these Terms carefully as they contain important information about limitations of liability. You should also read our Privacy Policy, which is incorporated by reference into these Terms, which also governs your use of our Platform and sets out the terms under which we may process any personal information we collect about you or that you provide to us. The Privacy Policy can be consulted in the "Privacy Notice" on our website. By accessing or using our Platform, you acknowledge and confirm that you have read and understood these Conditions, as well as our Privacy Policy, and you accept to be bound by both. If you do not agree with these Conditions, do not use or access our Platform, or contact us via email info@bubblehoteles.com


2. Changes in the Conditions

From time to time, we may modify these Terms to comply with any regulatory requirements or if there are changes in our business practices. Whenever reasonably possible, we will notify you of any material changes to these Terms. However, please review them each time you use our Platform to ensure that you understand the terms applicable at any given time. Your use of our Platform will be subject to the most recent version of the Terms available on the Platform. We recommend that you periodically read the Conditions available on the Platform to stay informed of any changes that could affect you.


3. Access and use of the Platform

At this time, the Platform is available free of charge for your personal, non-commercial use.

We cannot guarantee that access to the Platform or any of its content will always be available or will not be interrupted. We may suspend, withdraw, discontinue all or part of the Platform without prior notice.

You will not misuse the Platform by deliberately infecting it with viruses, Trojan horses, worms, logic bombs, or any other material that is malicious or technologically harmful. You will not attempt to gain unauthorized access to the Platform, the server on which it is hosted, or any server, computer or database connected to it. You will not attack the Platform with denial-of-service attacks or distributed denial-of-service attacks. We will report any such violation to the appropriate law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Platform will cease immediately.


4. We do not sell hotel products

The Platform is a hotel search engine that offers users different hotel room offers. Bubble Hotels does not offer, own or control any of the hotel services or products that the user can access through our Platform (the "Hotel Products"). The Hotel Products are owned, controlled and made available through third parties (the "Hotel Providers"). Hotel Providers are responsible for the Hotel Products and all reservation agreements. The reservation of a Hotel Product will be made only on the platforms of the Hotel Provider. The conditions and privacy policies of the Hotel Provider will apply to your reservation, so you must accept and understand these conditions. In addition, the conditions of the hotel where you intend to stay will also apply to your reservation, if these are different from those of the Hotel Provider, so you must also accept and understand these conditions. Any interaction you make with any Hotel Provider through our Platform will be at your own risk, and Bubble Hotels will not be responsible in any way if there is any problem with your reservation. Bubble Hotels does not control the Hotel Products, nor the Hotel Suppliers (collectively, “Suppliers”).

Bubble Hotels does not provide, own or control any such in-destination travel products and services that you may access through the Platform (hereinafter the "Travel Products"). Travel Products are owned, controlled, and provided by third parties (hereinafter "Travel Product Provider"), either directly (for example, a tour operator) or through a supplying entity (for example, an online company). of travel services). Travel Product Providers are responsible for the Travel Products and the corresponding reservation contracts. The Travel Product Provider's terms of use and privacy policies apply to the booking, so it is necessary to understand and agree to those terms. Likewise, the conditions of the operator of the Travel Product that is going to provide the service, in the event that it is not the Provider of the travel products, will also apply to the reservation, so it is equally necessary to understand these conditions and accept them. .

Bubble Hotels hosts the content, images and other information, which it obtains from Suppliers or that they make available ("Provider Content"), Bubble Hotels assumes no responsibility for the accuracy, quality, integrity, reliability, timeliness or credibility of the Content or influence it. In particular, we do not guarantee that the Provider's Content will be updated in real time, nor that a specific Product will be available.


5. Use of the Platform

As a condition of using our Platform, you agree:

We reserve the right, in our sole discretion, to deny anyone access to our Platform and the services we offer at any time for any reason, including, but not limited to, breach of these Terms.

6. Links to and from the Platform

Our Platform may contain hyperlinks to websites operated by third parties other than Bubble Hotels. Such links are provided for reference only. We do not control these websites and are not responsible for their content, privacy or other practices. These Terms will not apply to your use of any third party website that you access through our Platform. Your use of any third party website may be subject to additional terms and conditions which we encourage you to read carefully before visiting such website.

In addition, it is your responsibility to take precautions to ensure that the links you select do not contain such items as viruses, worms, Trojan horses, defects or other items of a destructive nature. The fact that we include hyperlinks to such websites does not mean that we endorse the material on them and does not constitute any association with their operators.


7. Intellectual Property Rights

We are the owner or holder of all the intellectual and industrial property rights of our Platform and its Content, as well as the infrastructure used to facilitate said Content. Although you may make limited copies of your web path (and related documents) for hotel reservations made through our Platform, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works, transfer, sell or resell in any way information, software, products or services obtained through this Platform.

If you copy or use any portion of the Platform in breach of the Terms, your right to use the Platform will cease immediately, and you must destroy all copies of the materials you have made.

You agree not to generate automatic impressions of pages or content of the Platform.


8. Availability

We cannot guarantee that our Platform will always be available, uninterrupted, secure or free from bugs or viruses, or that it will be free of errors or omissions.

We will not be responsible for any delay or failure that is due to acts of God or reasons beyond our reasonable control, including but not limited to failures due to unforeseen circumstances or causes beyond our control, such as acts of war, terrorism , riots, embargoes, acts of civil or military authorities, fires, floods, accidents, strikes, epidemics or other natural disasters, shortages of transport services, fuel, energy, labor or materials, or breakdowns in public telecommunications networks or private.


9. Our liability is limited

Bubble Hotels is not responsible for the suitability of the content displayed on our Platform, whatever its purpose. The display of a Product or any Content on our Platform does not imply, suggest or constitute in any way a form of sponsorship or approval of said Product or Content of the hotel operator, nor any type of association between said hotel Provider and Bubble Hotels. . All content and any other information provided on our Platform is provided "as is" without warranty of any kind. Bubble Hotels disclaims any guarantee or obligation that this Platform, its servers or any e-mail sent by Bubble Hotels does not contain viruses or other harmful components. Bubble Hotels hereby disclaims any warranty or obligation with respect to any Content or any other information provided on our Platform, including all implied warranties and conditions of merchantability, fitness for a particular purpose, ownership and legal adequacy.

Hotel Providers are independent of Bubble Hotels and are not agents or employees of Bubble Hotels. Bubble Hotels is not responsible for the actions, errors, omissions, declarations, guarantees, infractions or negligence of any of them, including damages, death, material or other damages or the expenses derived from these. Bubble Hotels will not be responsible for any cancellation, overbooking, strike, force majeure or other causes beyond its direct control. Bubble Hotels is not responsible for guaranteeing uninterrupted access to our Platform and may carry out technical or maintenance work on it when it deems appropriate.

Bubble Hotels will not be responsible in any case for direct, indirect, punitive, incidental, special or consequential damages arising from or related to your access, display or use of this Platform or with the delay or inability to access, display or use this Platform. Platform (including, without limitation, its reliability based on opinions appearing on the Platform; any computer viruses, information, software, linked sites, products and services obtained through the Platform or otherwise derived for accessing, displaying or using it), whether on a legal basis of negligence, contractual, tort, strict liability, consumer protection, or in any other way, even if Bubble Hotels had been notified of the possibility of such damage.

The limitation of liability reflects the distribution of risk between the parties. The limitations specified in this section will survive and apply, even if any limited remedy specified in these Terms is found to have failed of its primary purpose. The limitations of liability expressed in these Conditions will remain in force at the termination of your relationship with Bubble Hotels.

Nothing in these Terms shall exclude or limit our liability for a) death or personal injury resulting from our negligence, b) fraud or willful misconduct by us, or c) any other liability that cannot be excluded or limited by law.


10. Dispute Resolution

Since Bubble Hotels aims at user satisfaction, we would try to give you a solution if you have any problem or discrepancy. However, in case we were not able, you can claim following the procedure indicated in this section.

You agree to give us the opportunity to resolve any dispute or claim relating in any way to the Platform, any dealings with our customer service agents, any service or product provided, any statement made by us, or our Privacy Policy ("Claims"). ») by contacting you by email info@bubblehoteles.com If we do not resolve your claim within 60 days, you can go to court.

Each and every one of the claims resolution procedures will be carried out individually and not through a collective, joint or representative action.

For non-consumers (including end users with a commercial purpose) and to the extent permitted by law, these Terms and the provision of our services shall be governed by and construed in accordance with German law, and any dispute arising from these General Terms and our services will be submitted exclusively to the competent courts or tribunals of Barcelona (Spain).

For consumers, these Conditions and the provision of our services will be governed and interpreted in accordance with Spanish law.


11. Complaints or queries

If you have any questions or complaints about the Platform, please contact our support center at this link. We will use reasonable efforts to respond to you promptly.


12. General

Compliance with these Conditions by us is subject to current laws and legal procedures and nothing contained in them limits our right to comply with the provisions of applicable laws or other administrative or legal requirements or conditions related to the use that you make of our Platform or the information you provide to us or we collect in connection with such use.

These Terms do not create or imply any rights enforceable by any person who is not a party to them.

We may transfer our rights and obligations described in these Terms to another organization, without affecting your rights or our obligations under these Terms. Only you can transfer your rights or obligations under these Terms if we agree to it in writing.

If any section of these Terms is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not be affected or impaired in any way. The omission or delay on our part at any time in the demand for compliance with any provision contained in these Conditions does not imply a waiver of our right to demand compliance with said provision or any other contained herein in the future.

We reserve all rights not expressly granted in these Terms.



Bubble Hotels privacy notice

This privacy notice is valid for our entire web platform.

In this privacy notice we provide information about the treatment of personal data during the use of our Services. Personal data is data that can be used to identify you. The protection of your personal data is very important to us. If you have any questions or want more information about privacy on trivago, send us an e-mail to info@bubblehoteles.com with the subject « Privacy Query”.

The continuous technological development, the changes in our Services, the modifications in the legislation and other reasons can force us to rectify our privacy notice. We will make changes to this privacy notice periodically, so we ask you to keep abreast of its contents.

1. Party responsible for data processing

The person responsible for the treatment of the personal data that we process is: Arrancamos fuerte, S.L. Av. Pineda 87B, 08860 Castelldefels, Barcelona (Spain). Registry Data: Mercantile Registry of Barcelona dated 12/21/2020, registration number 1, volume 47580, folio 44, section, sheet 556185. Tax identification number B0288269


2. Contact of the data protection delegate

To contact our data protection officer, send an e-mail to info@bubblehoteles.com with the subject "Privacy Query ».


3. Your rights

Regarding your personal data, you have the following rights:

3.1. General rights

You have the right to access your data and to request information about it, its correction, deletion or portability, as well as to limit its treatment or oppose it. If the treatment is based on your consent, you have the right to revoke it at any time.

3.2. Opposition rights to data processing based on legitimate interests

Article 21, paragraph 1, of regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data gives you the right to object at any time, for reasons related to your situation particular, to personal data that concerns you being processed based on the provisions of article 6, paragraph 1, letters e) of), including profiling. If you object, we will stop processing your personal data, unless we can establish legitimate and justified reasons to continue doing so that outweigh your interests, rights and freedoms, or the processing is relevant to the application, presentation or defense of causes. legal.

3.3. Rights to object to direct marketing

When the treatment we carry out of your personal data is for direct marketing, article 21, section 2, of the regulation grants you the right to object at any time to the processing of personal data that concerns you, including the preparation of profiles, to the extent that it is related to the aforementioned marketing.

If you object to processing for direct marketing purposes, we will stop processing your personal data for this purpose.

3.4. Right to file a claim with a supervisory authority

You also have the right to lodge an appeal with a relevant data protection supervisory authority in relation to our processing of your personal data.


4. Treatment of personal data during the use of the Services

We carry out a treatment of personal data legally based on legitimate interests, except in specific circumstances in which you express your consent, in which the treatment is necessary in accordance with a contract that you have concluded with us or in which you have requested that we take specific steps before entering into a contract. We apply the necessary control measures to protect your privacy and process your personal data for the following purposes:

When you use our Services, we will process the following types of personal data:

By using our Services, we may share your personal data with the following categories of recipients:


5. Contact by e-mail or contact form

When you contact us via email, we will store the data you provide us (email address and possibly your name or phone number) in order to answer your questions. This information is used to verify your query and improve the management of your request. Your message may be associated with different operations you have carried out on the bubblehoteles website. The information obtained will be used solely to provide you with assistance in relation to your reservation and to better understand your comments. The declaration of this information will be made on an expressly voluntary basis and with your consent in accordance with article 6, paragraph 1 a of the RGPD. Since this information corresponds to your communication channels, such as your email address or your telephone number, you also accept that, when necessary, we can contact you through said channel to respond to your request. Of course, you can revoke this consent at any time.

Likewise, we will delete the data obtained in this context when its storage is no longer necessary or, in the event of legal retention requirements, we will limit its treatment.


6. Specific functions of the Services

If our Services direct you to links from other websites, please note that such links are not governed by this Privacy Notice. You should consult the privacy policies posted on the websites to understand their procedures regarding the collection, use and disclosure of personal information.


7. Analysis

We employ various services to analyze user interactions with our Services, such as how many users visit our Services, what information is most requested, and how users interact with our Services. The data we collect includes referring websites, which subpages of our Services are accessed and how often, and the length of time a page is viewed. This helps us improve the user experience and optimize our Services. Pseudonymized data is used. The legal basis in this regard is article 6, section 1, letter b) of the GDPR.

7.1. Google Analytics

This website uses Google Analytics, a web analytics service from Google, Inc. The use we make includes the Universal Analytics operating mode. This allows us to map data, sessions, and interactions on different devices to a pseudonymous user ID so that we can analyze a user's activities on different devices.

Google Analytics uses cookies that allow us to analyze how you use the website. The information generated by the cookie while you browse this website is usually transmitted to a Google server in the US, where it is stored. However, if IP anonymization is activated on the website and you are located in one of the Member States of the European Union or in one of the Contracting States adhering to the agreement on the European Economic Area, the IP address will be truncated before transmit it. The full IP address is only transmitted to a Google server in the USA. in exceptional circumstances and, once there, it is truncated. The IP address transmitted from your browser in the context of Google Analytics will not be combined with other Google data. Google will use the information obtained by order of the operator of this website to evaluate your use of the website in order to generate reports on website activity and to show the operator other services related to the use of the website and the Internet. Our legitimate interest in data processing also responds to these purposes. The legal basis for the use of Google Analytics is Art. 6 Para. 1 f GDPR. The data that we send and that is linked to cookies, user information (such as user ID) and promotional IDs is deleted after 14 months from the last use of our services. Data whose storage period has expired is automatically deleted once a month. You will find more information about the terms and conditions of use, as well as about data protection, in this link.

To prevent the storage of cookies, please configure the relevant setting in your browser software. Please note, however, that if you do so, you may not be able to use all of the website's features. You can also prevent Google from collecting and processing the data generated by the cookie and related to your use of the website, including the IP address; To do this, download and install this software. Opt-out cookies will block the collection of your data when you visit this website in the future. To prevent Universal Analytics from collecting data across devices, you'll need to install the plugin on all systems you use. To activate the opt-out cookie, click on Deactivate Google Analytics.

7.2. Google AdWords and conversion tracking

We use Google AdWords ads and we use Google conversion tracking to provide personalized online ads based on interests and location.

Ads are displayed based on search requests made on websites in the ads network. Google.

When a user clicks on an ad, Google places a cookie on your device. For more information about the cookie technology used, please see Google's statements about the site statistics  and your data privacy policy.

By using this technology, Google, and we as its client, receive the information that a user has clicked on an advertisement and has been redirected to our websites. These data, obtained in the manner described, are used exclusively for statistical analysis related to ad optimization. We do not receive any type of information that allows us to personally identify a user. The statistics provided to us by Google include the total number of users who have clicked on one of our ads and, if applicable, whether they have been redirected to a page on our website that has a conversion tag. These statistics allow us to track which search terms most often result in a click on our ads and which ads lead the user to contact us through the corresponding form.

If you do not agree with this practice, you can prevent the storage of cookies required by this technology, for example, through the configuration of your browser or your application. If you do, your visit will not be included in the user statistics.

You can also choose the types of Google ads you see or turn off interest-based ads from Google at Ad settings.< /a> If you prefer, you can disable the use of cookies by third parties with the tool of the Network Advertising Initiative provided for this purpose.

7.3. Google dynamic remarketing

We use the Google Ads dynamic remarketing feature on our website. This technology allows us to display automatically generated advertisements that are targeted to group segments after visiting our website. The ads are focused on the products and services that you clicked on during your last visit to our website.

Google uses cookies to generate interest-based ads. During this process, Google typically stores information such as the web request, IP address, browser type, language, as well as the date and time of the request. This information is collected for the sole purpose of assigning the web browser to a specific device, and cannot be used to identify an individual.

If you don't want to see user-based Google ads, you can turn off your positioning in the Google Ads Settings.

For more information about Google's use of cookies, see the Google's Privacy Policy 


Data security

We have adopted extensive operational and technical security measures in order to protect your data against manipulation, loss, destruction or deliberate or accidental access by unauthorized persons. We also review our security measures regularly and update them to keep up with technological advances.


9. Data storage

We keep your personal data for the time necessary for you to be able to use our Services and for us to offer them to you, as well as to comply with applicable legislation. Should we intend to use them for statistical analysis purposes over longer periods, we will anonymize or aggregate them.



Legal information

Bubble Hotels.com is owned by:

We start strong, S.L.

Av. Pineda 87B, 08860 Castelldefels, Barcelona (Spain)

Registration data: Barcelona Mercantile Registry dated 12/21/2020, registration number 1, volume 47580, page 44, section, page 556185.

Tax identification number B0288269


Last update: March 2021